Ventless-Gas-Logs.com - Customer Testimonials
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The gas logs are very realistic looking and work great with the manual switch on the front.
Rick S, Feb 6th, 2014
Everything was as promised - installation was great
Thanks for serving me
Dana
Dana D, Feb 5th, 2014
Super impressed with this company!! Great price, excellent customer service, prompt delivery, and product was even better than I expected!
Elizabeth C, Raleigh, NC, Feb 2nd, 2014
Product Reviewed
ProCom HearthSense A-2 Vent Free Gas Logs - with Thermostat Remote - 18 or 24 inch ONLY - Propane
We received the vent free gas log package with the remote very quickly. My husband, who is extremely hand, worked for two hours installing and trying to get the remote to work. We were able to talk so someone who helped and as it turned out the wiring harness was defective, after receiving the new harness it was quickly installed and works perfectly. Looks so real. Love the fact that the remote can turn the fireplace on and off automatically when you set the temperature you want the great room to be.
Karen H, Feb 1st, 2014
Phone sales person was very knowlegeable. Customer service after sale was very helpful.I would of never bought ANY unit but I did thanks to your phone sales guy,
Stan K, Jan 31st, 2014
Good product, reasonable price, excellent service.
Wilmer W, Bourbonnais, IL, Jan 26th, 2014
Thank you Lisa for responding to my testimonial, you are the only person I have been able to talk to about my problem. I don't know if the problem is the harness or not , but it seems to fit. Thank you Lisa for your help. I pray someone will help your day along like you have mine.
Patricia F, Jan 23rd, 2014
We purchased the VF24LA-2 log set for a Christmas present. The first set came with missing and broken parts and was promptly replaced, the second set works fine.
Patrica F, Jan 22nd, 2014
I used my new Gas Logs last night for the first time since I got in installed a few days ago. I am very happy with it. I have a very large family room and that is where it is located. It was sure nice and toasty. A great gas log for the price. Thanks you for the excellent customer service. I would definitely purchase from company again.
Jane R, Mount Vernon, IL, Jan 18th, 2014
I was interested in ordering the remote 18 inch ventless logs but my wife had some questions. She talked to Lisa and she was very helpful. I ordered the logs and they came in a few days. I installed the logs and the logs worked but the remote would not work. I called and was referred to Sean and he said they had problems with some of the wiring harnesses. He sent me a new one and everything works very well. Everything worked out well. Thanks for great customer service.
Gerald B, Glenn Dale, MD, Jan 15th, 2014
