Ventless-Gas-Logs.com - Customer Testimonials

Very pleased with the product, fast shipping and customer support. A smooth easy transaction, as always

Product Reviewed: Monessen Charred Hickory Ventless Gas Logs - Remote Ready - 24 inch - Natural Gas

Frank W, Aug 9th, 2014

We were using a small electric heater to take the chill off of our family room in the basement but it was really expensive. One of our friends recommended a ventless gas log. After a lot of research I found Recreational Warehouse, the price was great, ordering was easy and the log set was delivered right on time. A friend helped to install it (very simple with the included instructions.) Its wonderfull, heats more than the family room, the rest of the house is warmer too. Great company to buy from will return for other purchases.

LINDA R, DALLASTOWN, PA, Mar 12th, 2014

Was very pleased with the quality of the product and the ongoing support of Walter. Could Not have done this transaction with out his input and support. The product does an amazing job...VERY PLEASED. Would DEFINITELY work with you AND Walter again, Thank You

Product Reviewed: Ambient Technologies Thermostat On/Off Remote Control

Michel K, Bethel, OH, Mar 6th, 2014

I am very satisfied with the Gas Logs and remote that I have purchased. They are installed and working great.

Edward H, Macon, GA, Mar 1st, 2014

I received my logs and was very surprised at how heavy they were. They were hooked up today. They are beautiful! The backlog was very well worth the wait. I received a great deal and the savings were well worth it. This company is highly recommended.

Sherryl C, Sanford, NC, Feb 28th, 2014

These logs I ordered are better than the ones I originally had. The day they arrived I had them installed and heating the house in only a couple of minutes they work and look great. I will be ordering from here again

Lee O, Smithland , KY, Feb 22nd, 2014

Good product! Super fast delivery time! :D

Product Reviewed: Ambient Technologies On/Off Remote Control

PAUL S, CANANDAIGUA, NY, Feb 19th, 2014

Product Reviewed

Vent Free Gas Logs, Monessen Charred Timber, Remote Ready, 18, 24 or 30 inch, Natural Gas

Shipping was unbelievably fast. In spite of severe weather conditions, logs were received within 3 days of placing order. Everything was received in good condition, but have not been able to use them yet due to complications of local gas company.
I highly recommend doing business with this company.

Donald W, Feb 18th, 2014

The log arrived well packed. One part (igniter cap) was missing. I called the California number as the booklet said, but no one answered (yes it was the right time of day). So I called the warehouse in NY and they shipped the part out right away...good customer service. I was able to light the pilot with a match, while waiting for the igniter cap.

Assembly instructions were a bit hard to follow (didn't say what to do with the extra parts and some wiring, which I guess are for some options).

But it all went together ok (I'm a bit thickheaded sometimes even thought I'm technical). The remote control works fine (poorly written instructions again) and the log really puts out the heat.

Our livingdining room is 17 x 33 feet, with a kitchen, foyer and office attached to it and the log keeps them all warm, when the outside temperature is in the 20's, and when set on the lowest setting. I haven't even tried to use it on the higher setting.

I recommend it; just be patient when assembling it and read the instructions 18 times until they are clear.

Frank B, Chapel Hill, NC, Feb 12th, 2014

Product Reviewed

ProCom 3 Sided Vent Free Gas Stove - Thermostat Control - Natural Gas or Propane

This is a great product. We really enjoy it.

Jeff M, Feb 10th, 2014