Ventless-Gas-Logs.com - Customer Testimonials

Lisa,

Thank you for the heads up on where to go for the manual I needed. Job well done and in a timely manner. Again thank you and may God bless you.

A happy camper, Victor

Victor J, Jan 7th, 2010

Today I had mine and my friends Dimplex Fireplaces
delivered to our homes. I just wanted to let you know that
your delivery men were the most pleasant I have ever met. I
would definately buy from you again based on the level of
service I received both in the store and during delivery.
Thank you for everything!!!

Holly S, Niagara Falls, NY, Jan 7th, 2010

I would like to thank Shawn Parnell and all the support people for working with me on a recent purchase of a gas log fire place. The technicians and Sean worked with me numerous times,by phone, of which apperared to be a faulty unit. It was finally discovered a regulator on the gas tank was faulty and not the unit at all. I was concerned about buying from the internet but I will say the customer service all of you have provided me has been greatly appreciated. I would have no problem recommending your company to other prospective buyers. I want to give a special thanks to Sean for his patience professionalism and concern.

Richard S, Saint Joseph, MO, Jan 7th, 2010

Lisa,

Thank you so much for your reply. I cannot tell you how many places I've contacted, and no one knew the answer or responded. . . I appreciate your taking the time to get back to me.

Hope you have a Wonderful Christmas and Happy, Healthy and Prosperous 2010.

Eileen G, Jan 7th, 2010

Cool site!

Rob M, Brookline, MA, Oct 13th, 2009

Sean help us out with a wonderful wood burning stove.
He didnt pressure us into getting something that was to big
for our house or our budget. We had many questions and he
was always there to answer them for us. We even had to come
back a few times to purchase more stove pipe and he did it
right away for us! The staff at Recreational Warehouse are
very pleasant to work with. Thanks for not only a terrific
wood buring stove but wonderful memories that have been
given to my family as well!!!

Andrea R, North Tonawanda, NY, Apr 28th, 2009

Just wanted to say thank you for the quick and friendlyservice. I received my fireplace the next day. Looks great and up and running. Thank you!

Rose Mary M, Allison Park, PA, Apr 17th, 2009

Sean: I hope that they will pass this message along to you.

I simply can't thank you enough for your assistance in helping me pick the logset and needed accesories to set up our fireplace and seeing to it that we got what we needed on time. Having this sort of feature in my home was a dream that I have been working on for a long time. I built a Cherry mantle and matching shelving system for it and it all came together for a Christmas party we had on Dec. 6. The fireplace was a big hit and enjoyed by all, with notes of jealosy evident. It was simply perfect and a wonderful addition to our home remodeling project.

This sort of expertise and assistance is almost nonexistant today it seems. I didn't get this sort of satisfaction trying to deal with a local area fireplace specialty store. I've referred several friends so I hope they do some business with you.

Thank you for doing what you do extremely well.

Dr. Ken S, Williston, FL, Dec 11th, 2008

Attention Lisa,

Thank you so much for your help on the phone. We looked at several on different web sites and talking with you helped us to decide.

Thanks
Jerry and Chery Sawmille

Jerry and Chery S, Nov 6th, 2008

Thanks your website is great...B.M.

Brian M, Richmond Hill, GA, Oct 31st, 2008