Ventless-Gas-Logs.com - Customer Testimonials

I like that it came ready assembled except for putting on the feet and love the look of it, the quality and the price.
The only drawback is that the fan is noisier than I expected. The heat is great, and it adds a similar ambiance to a real fire in the room.

Meg M, Pasco, WA, Oct 16th, 2011

Lisa,
Thank you so much for your immediate attention to my problem. I will recommend your web site to my friends. Your service should receive five stars. Kudos!! My info is listed below.

Donald B, Mount Pleasant, PA, Oct 9th, 2011

Is there anything else I ABSOLUTELY need to have for the
build-out of the fireplace area, by the framersplumber? I bought
a 32" firebox from you all last week, and I have those
dimensions for the framer (37" wide, etc.). THANKS! You all
have been so helpful!

Jane B, Silver Spring, MD, Oct 9th, 2011

Lisa,

Just want to thank you and your business for all the help and info you have given me on my new vent free firelogs. Wife and I couldn't be happier. I had called your busines several times to ask questions and was never put on hold. Talked to someone within a minute. I will definitely recommend your business to others. Have a great day too.





Thanks,

Gregory Johnson

Gregory J, Wheeling, WV, Oct 6th, 2011

Product Reviewed:
ProCom HearthSense T-1 Ventless Gas Logs - Remote Capable - 24 inch Only - Natural Gas Only

Very natural looking logs and was easy to install. Not a big fan of where you put the pilot light where I have to remove a couple of logs to light it, but the flame produced afterward was quite beautiful to look at. Thanks!

Mike R, Sep 26th, 2011

These logs were easy to install and look really great and are for the money a great deal....

RICHARD E, BRENTWOOD, TN, Sep 21st, 2011

I bought a ceramic log set and added Monessen ceramic embers to add for my camp chef propane fire ring. It was to use during summer fire restriction in the camp grounds. Propane camp fires are allowed. The fire looked so real that it was hard to tell from the real thing except for the absence of smoke. My grand kids loved the real look while roasting marshmallows . Very realistic.

Monessen Ceramic Fiber Embers

Benie H, Kennewick, WA, Sep 10th, 2011

LISA, I just want to drop a line to let you know how pleased I was with my purchase of my gas log. I know I had some concerns before ordering, but you answered all of my questions I might have had.
My gas log arrived in two days as promised. You are truly a real PROFESSIONAL in your business. Nice to do business with someone like you. Your boss needs to give you a RAISE. I will surely recommend you personally to anyone looking for any of your products. Again many thanks,

Jack Williams

JohnJack W, Acme, PA, Aug 11th, 2011

Everything was OK with the shipment.


Product Reviewed:
Procom jefferson ventless gas fireplace thermostat control natural gas or propane.

Zoltan T, Aug 10th, 2011

LISA, THANKS FOR YOUR PROFESSIONAL ASSISTANCE. DELIVERY WITHIN 30 HOURS OF PLACING THE ORDER, 15 MINUTES TO ASSEMBLE, AND 15 MINUTES TO HOOK UP TO THE SERVICE. THE WINDOWS ARE OPEN WHILE I BREAK IT IN AND (HOLY HEAT) , CAN'T WAIT FOR WINTER; MUCH MORE THAN I EXPECTED. I WILL BE ORDERING ANOTHER BEFORE WINTER (PROPANE IS CHEAPER THAN FUEL OIL). THE APPEARANCE SUITS OUR UPDATED VICTORIAN AS IT IS KIND OF CONTEMPORARY (NOT MODERN AND NOT 1970'S AND NOT EMBELLISHED), JUST COMPACT AND CLEAN LOOKING. FYI THE LEGS ARE NOT CAST IRON, THEY ARE CAST ALUMINUM BUT NOT AN ISSUE , IT IS QUITE PERFECT. YOU SHOULD GET A RAISE (UNLESS YOU OWN THE COMPANY). MANY THANKS FROM MAINE. BRAD

Brad C, May 24th, 2011