Ventless-Gas-Logs.com - Customer Testimonials

Product Reviewed:
Monessen Chesapeake Vent Free Gas Fireplace - Remote Ready - Natural Gas or Propane


The Monessen Chesapeake Vent Free Gas Fireplace once installed is beautiful and an excellent source of supplemental heat for your home. The color of the stain is very dark, and the online picture is a true-to-life depiction of how it really looks. The fireplace mantle has to be assembled. The firebox was assembled and if you order a blower that needs to be installed. Fortunately for me, I have a handy hubby that put it all together for me. I would recommend buying the remote and the blower with it. I wasn't sure when I ordered it, but I was glad I did when it came. The remote is very handy and works great, and the blower pushes out a lot of heat. If you want a fireplace for decoration only - I would suggest you find a different fireplace, because this one does create plenty of heat! I would also suggest ordering the embers the same time you order the fireplace. This fire creates a cozy ambiance and is as close to the look of real wood that you are going to get without actually having real wood. The fire doesn't crackle like a real fire does, but it's still very cozy to look at. I was apprehensive about buying this online, but, I am quite satisfied with the purchase. I was also worried it would create too much moisture, but the moisture it generates is a welcome thing - now I don't have to run my humidifier! My home is now toasty warm with no static electricity on these chilly fall evenings! And as a heads up - contact your gas provider early to schedule an app't to have it hooked up if you don't already have a connection.

Sharon H, Nov 16th, 2012

very good website and wonderful shipping arrived within 4 days of my order and the fire is everything you said it was looks great thanks

Product Reviewed: Monessen Natural Blaze See-Thru Vent Free Gas Logs - Remote Ready - 27 inch -Propane

Jenny C, Kennett Square, PA, Nov 15th, 2012

Have not used them yet. Quick service!

carol f, Nov 15th, 2012

Lisa, in your internet sales division,is absolutely unbelievable! When the installation man came to install my gas logs, he was unable to locate the plug-in on the grate to activate the remote. After contacting Lisa and photos were sent to her, it was quickly determined that the incorrect grate was sent. Lisa was the most professional, courteous, and competent representative I have spoken with in many years! Not only did she correct the mistake, she called me to confirm all actions taken by your company to correct the issue and to keep me informed every step of the way. Now this is ooutstanding customer service and I am a happy and satisfied customer.

Joby C, Columbus, MS, Nov 14th, 2012

Really love the Logs and Thermostat. Easy to install, looks and Functions Great. Price is very reasonable for what you get. Fast Delivery.

Product Reviewed: Monessen Berkley Oak Ventless Gas Logs - Remote Ready - 18, 24 or 30 inch - Propane

EDWIN G, Havana, AR, Nov 7th, 2012

Outstanding product! Shipped quickly, arrived intact. Intuitive assembly and installation instructions. The fireplace insert works just great. And, I got it in place just prior to our first cold snap. Five husband of the year points.

jim w, Oct 29th, 2012

Every thing was delivered on time and it works great.

Larry K, New Bern, ND, Oct 22nd, 2012

A great alternative to using a conventional fireplace considering how expensive firewood has become. Easily heats a large basement area as well as warms the floor above. My neighbor was so impressed with it's performance as well as your business web site that he is ordering a upgrade model for use in his living room. Great price and fast delivery.

Larry A, York, PA, Oct 22nd, 2012

Awesome website. I love it that when I called you phone
for advise; a Real Live person answered and helped me.
Yahoo!

Susann W, Oct 20th, 2012

Thanks so much for your help. As always your support is as great as your products. We have referred many friends to you and they are equally happy with their buying experience.

Best Regards,

Rick H, Oct 13th, 2012