Ventless-Gas-Logs.com - Customer Testimonials
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Good product, reasonable price, excellent service.
Wilmer W, Bourbonnais, IL, Jan 26th, 2014
Thank you Lisa for responding to my testimonial, you are the only person I have been able to talk to about my problem. I don't know if the problem is the harness or not , but it seems to fit. Thank you Lisa for your help. I pray someone will help your day along like you have mine.
Patricia F, Jan 23rd, 2014
We purchased the VF24LA-2 log set for a Christmas present. The first set came with missing and broken parts and was promptly replaced, the second set works fine.
Patrica F, Jan 22nd, 2014
I used my new Gas Logs last night for the first time since I got in installed a few days ago. I am very happy with it. I have a very large family room and that is where it is located. It was sure nice and toasty. A great gas log for the price. Thanks you for the excellent customer service. I would definitely purchase from company again.
Jane R, Mount Vernon, IL, Jan 18th, 2014
I was interested in ordering the remote 18 inch ventless logs but my wife had some questions. She talked to Lisa and she was very helpful. I ordered the logs and they came in a few days. I installed the logs and the logs worked but the remote would not work. I called and was referred to Sean and he said they had problems with some of the wiring harnesses. He sent me a new one and everything works very well. Everything worked out well. Thanks for great customer service.
Gerald B, Glenn Dale, MD, Jan 15th, 2014
