Ventless-Gas-Logs.com - Customer Testimonials
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These logs I ordered are better than the ones I originally had. The day they arrived I had them installed and heating the house in only a couple of minutes they work and look great. I will be ordering from here again
Lee O, Smithland , KY, Feb 22nd, 2014
Good product! Super fast delivery time! :D
Product Reviewed: Ambient Technologies On/Off Remote Control
PAUL S, CANANDAIGUA, NY, Feb 19th, 2014
Product Reviewed
Vent Free Gas Logs, Monessen Charred Timber, Remote Ready, 18, 24 or 30 inch, Natural Gas
Shipping was unbelievably fast. In spite of severe weather conditions, logs were received within 3 days of placing order. Everything was received in good condition, but have not been able to use them yet due to complications of local gas company.
I highly recommend doing business with this company.
Donald W, Feb 18th, 2014
The log arrived well packed. One part (igniter cap) was missing. I called the California number as the booklet said, but no one answered (yes it was the right time of day). So I called the warehouse in NY and they shipped the part out right away...good customer service. I was able to light the pilot with a match, while waiting for the igniter cap.
Assembly instructions were a bit hard to follow (didn't say what to do with the extra parts and some wiring, which I guess are for some options).
But it all went together ok (I'm a bit thickheaded sometimes even thought I'm technical). The remote control works fine (poorly written instructions again) and the log really puts out the heat.
Our livingdining room is 17 x 33 feet, with a kitchen, foyer and office attached to it and the log keeps them all warm, when the outside temperature is in the 20's, and when set on the lowest setting. I haven't even tried to use it on the higher setting.
I recommend it; just be patient when assembling it and read the instructions 18 times until they are clear.
Frank B, Chapel Hill, NC, Feb 12th, 2014
Product Reviewed
ProCom 3 Sided Vent Free Gas Stove - Thermostat Control - Natural Gas or Propane
This is a great product. We really enjoy it.
Jeff M, Feb 10th, 2014
