Reviews and Testimonials
I love the log set I recently purchased. The sales rep was so knowledgeable and extremely helpful. The order arrived in 2 days. Everything was packaged very nicely. I am now enjoying sitting in front of my beautiful fireplace. I would definitely recommend purchasing from this company
Feb 8th, 2015
Our logs were delivered very quickly and they have been installed. They are beautiful and warm and heat our downstairs really well. We are so pleased with our purchase and would recommend these to anyone. We would definitely do business with your company again. Thanks for the great customer service.
Judy S, Daleville, VA,
Dec 21st, 2014
Parents bought for back up heat during cold spells with power outages. Shipped fast, phone help during install was great. Install was easy!
Dec 13th, 2014
The product fit and performs well The factory instructions are vague and don't explain assembly clearly however the vendor was very helpful I would recommend and purchase from them again
Jan 11th, 2014
Ventless-gas-logs.com was very quick in sending the unit and had very good communication on the status. The unit arrived in a few days. Completed the installation without problems. The unit works very well. Especially like the remote with thermostat. It works very well. We are very pleased with the unit and highly recommend to anyone.
Ted W, Fort Wayne, IN,
Nov 12th, 2013
We received our logs quickly and they have been installed. They are beautiful when on. When my wife called, she spoke with Lisa. She was so helpful in telling us what size we needed and when we explained what we wanted them to look like, she knew immediately the kind we would like. And we love them!!!
Joseph W, Sylacauga, AL,
Mar 4th, 2013
We just got the log set installed and we are very pleased. It is beautiful, warm and the glowing little embers at the bottom look real. The remote control has made my life so easy, I'm glad the sales rep. discussed this with me. I am sure glad I purchased these items. When I call and ordered them I had no idea what to buy. Our sales women was very knowledgeable, patient and kind. Your company is fantastic!
Fran J, Cape May, NJ,
Jan 12th, 2013
I am extremely happy with the whole process on ordering and receiving the merchandise quickly and safely. The product is great. It was easy to install and works like a charm. The logs are very realistic and the flames dance around the logs making it a very nice warm atmosphere. The burner is top notch and would recommend this set to everyone.
Jeff P, Howell, NJ,
Oct 10th, 2012
The Monessen Berkley Oak logs are beautiful. I dealt with Lisa and she was very patient with my many questions and steered me to the 30" logs that fit comfortably in my fireplace. I can't give Lisa enough credit for being a very knowledgeable professional because it all came together with a great appearance. Reading the directions before assembly goes a long way in avoiding any frustration. Wonderful sales support, great products, and a satisfying experience.
Michael R, Greensburg, PA,
Mar 8th, 2012
Quick shipping. One of the log clusters was broken on arrival which they quickly replaced. Very happy with them.
Brian W, Bowling Green, KY,
Oct 27th, 2011
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