Hello Lisa, we received the replacement logs and they are undamaged. Thanks for your support and timely assistance. You have a lovely phone voice and manner. I will recommend your company to my friends and family.
Monessen Charisma ventless gas logs feature a Burncrete® hybrid technology that provides sharp detail and glowing logs. These vent free gas offer exclusive Glow Getter burner technology that boasts dancing multi-peak flames and a glowing, active, ember bed. Available in 18", 24" and 30" log sizes with variable heat output ranging as low as 21,000 BTU's up to 37,000 BTU's. The millivolt control allows the ventless log set to be controlled manually or by a remote control which is sold separately.
Monessen ventless gas logs feature an industry leading lifetime warranty on the grate and stainless steel burner, 5 years on the logs, and 2 years on everything else.
Glow Getter burner technology that boasts dancing multi-peak flames and a glowing, active, ember bed